Frequently Asked Questions

Home How to Get Started

How to Get Started

Step by Step Instructions

  • As soon as an appointment is scheduled for your child and an email is on file, you will receive an invitation to download the Thrive Pediatrics app and activate your account
    • This email should include your username and temporary password
  • Click on one of the two links, one for iPhone and the other for Android, to download the app
  • Download the Thrive Pediatrics app from the app store
  • Once the app has opened, you should be able to click on the “Log In” button at the bottom of the screen
  • Enter the username and temporary password from the original email
  • It will require you to set a new password and establish a security question, please follow the instructions on the screen
At this point, you should be logged into your account on the Thrive Pediatrics app! If you run into any additional issues please feel free to give us a call at 208-514-0203.